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RAWCaptureBooth User manual
Version 3.0.0

System settings

The collecting point for everything concerning this booth as a device.

Setup#

The list that guides through the initial setup — described under First start.

Change admin PIN#

The PIN for the admin area. While the factory default 0000 is in place, anyone can get in.

Automatic saving#

With the switch on, every change is applied immediately and the save buttons disappear; that includes the layout editor.

Not affected are buttons that do something instead of saving — test print, factory reset, retry cloud upload and the like. Those still need a deliberate click.

SettingMeaning
Only the selected subsectionOne subsection is shown; you switch through the sidebar or the search
All below each otherThe former presentation: all subsections of a menu item stacked

Plus: which area appears when the admin area opens, whether accordions start expanded or collapsed, and whether the buttons for the on-screen keyboard and the layout editor are visible.

Timeouts & error messages#

After these times the software aborts a step that does not respond and shows an error message. They are an emergency brake against hanging, not a waiting time for guests.

They only need attention when steps abort during operation that actually work: a slow camera, a weak computer or a thin mobile connection need longer than the default. Set too tight, the booth discards running captures and transfers for no reason.

The values depend on camera, computer and network and therefore apply to all events.

Online/offline mode#

Puts the booth deliberately into offline operation. The area lists what is then not offered — cloud upload, mail sending, web album QR codes.

Remote management#

The booth reports its state to a web server and accepts commands from there.

SettingMeaning
Enable remote managementThe master switch
Web serverThe server operated by RAW-Designs, or your own
Setup keyEntered in the management portal so the booth is assigned to your account
Server address and API keyOnly for your own web server
Reporting intervalBetween 10 and 3600 seconds
Remote support programWhat the "start remote support" command opens, for example TeamViewer or AnyDesk

Reported are the state and load of the machine, counters, enabled features and errors that occurred — no pictures.

Licence management#

Shows licence type, remaining term, issue date and the time of the last synchronisation. This is where a key is activated and, before a device change, released again.

Backup and restore#

A backup covers the whole device — all events, settings and accounts. It is the fallback for a device change or a failure.

To hand a single event to a customer or a second booth, the event package is the right way, see Managing events — it contains no credentials.

System#

Restart and quit the software, restart and shut down the machine, plus:

  • Check configuration — looks for missing or invalid fields and repairs them. Helps when something stops working after an update.
  • Clear UI cache — clears the browser cache of the kiosk mode so changes become visible immediately.
  • Edge swipe gestures — switch them off so that a swipe from the screen edge does not open Windows.
  • Debug console — for troubleshooting; the application should run in windowed mode for it.

Updated: 14.08.2026 · Version 3.0.0