For questions about setup, licensing and features. When reporting an error, the software version and a sentence about what happened just before help a lot.
Help
Contact and support
Questions about setup, licensing or features are answered by email and phone; both are included with every license. Much of it is also in the manual.
Reach support
Phone
Phone support is included with both licenses.
Remote support
Only after arranging it with support: start the file, pass on the ID shown and accept the connection. Nothing is installed.
Look it up yourself
- ManualEvery setting explained, in six languages and right inside the software
- FAQCameras, licensing, internet, cloud and privacy in short answers
- Known bugs & roadmapIs a behaviour already known, is something planned? Also in the admin area.
Mira sits at the bottom right of every page and answers questions based on the manual.
Partners and series installations
If you rent out photo booths in larger numbers or plan series installations, you get an individual offer, with your own branding (white labeling) if you like. A short email to hello@rawcapturebooth.app is enough.